In this article, you'll learn how to configure your Microsoft Outlook 2003 email client to receive your Business Catalyst emails.
You can also view and manage your emails using any web browser. For details, see Use webmail.
To set up your emails in Microsoft Outlook, first create your email users within the admin of your site. For details on setting up email users, see Setting up POP and IMAP email accounts. The email account must be configured for POP mail before setting up an email client to send and receive mail.
Before beginning this process, make sure you have the following information handy:
- POP3 or receiving server: mail.my_domain_name.com
Replace "my_domain_name.com" with the site's domain name
- SMTP or sending server: Your Internet Service Provider's (ISP) sending (SMTP) server. Contact your Internet Service Provider to get this information.
Alternatively, you can try using mail.my_domain_name.com (replacing my_domain_name.com with the site's domain name) but it may not work because communication to third-party SMTP servers is often blocked by your ISP in order to reduce the amount of SPAM being sent through their network.
- Email address: your_account@my_domain_name.com
- Username: your_account@my_domain_name.com
- Password: The password you used when the account was created.
Follow the steps below to set up Microsoft Outlook 2003:
- Your Name: Enter your name -- this is the name that will be displayed to recipients of your sent messages.
- Email address: This is the POP email address, enter the same email you use for your user name when accessing the Admin Console.
- Username: Enter the same user name (email address) you used to create the account in the Admin Console.
- Password: Enter the same password you used when creating the email account. (If you did not create the email account, ask the site's administrator).
- Incoming mail server (POP3): Enter mail.my_domain_name.com (replacing my_domain_name.com with the site's domain name).
- SMTP or sending server: Try entering mail.my_domain_name.com (replacing my_domain_name.com with the site's domain name).
Click the General tab. Enter your name and a reply email address. This is usually the same as your email address.
Click the Outgoing Server tab. If you are using this service's server for sending email, select the option: My outgoing server (SMTP) requires authentication.
If you are using your Internet Service Provider's SMTP server, it is likely you will not need to enable this option, but check with them to verify the settings to use.
Click the Advanced tab. Verify that the port numbers are set to 110 and 25. Make sure the other options are not selected.
Click OK and then click Finish.
Test the new email account to verify that you can send and receive mail, by clicking Send/Receive.
If you are having difficulties when using the email client, read Troubleshooting issues sending and receiving email.